Interpersonal Skills
Emotional Intelligence
In today’s world it is not so much IQ, our training or our expertise that is the key factor for success but emotional intelligence. A great way to tap into staff feelings about their work, their interaction with colleagues and their hopes and fears.
Participants find out exactly what emotional intelligence is and why it is important in this dynamic activity. The pack tests participants’ emotional intelligence by posing some key questions. They are then faced with a set of situations and must decide how they would handle each one.
The Trainer’s Commentary identifies how the emotionally mature person might react. Finally the key concepts of this topic are discussed within the group. An ideal introduction to this topic that is useful for showing just how key interpersonal skills are at work if we want to get the most out of other people and ourselves.
Customer feedback
Wow! Absolutely inspiring! It gave rise to powerful discussions that continued into the evening and made a significant, positive impact on all attendees. I plan to use it in future courses!
– S Laing, QC Training
We will use this exercise regularly. Effective in introducing the concepts and provokes some interesting, thoughtful discussion.
– T. Robinson, Thames Valley Police
The set-up and explanation is straightforward - and the activity is easy to use. It generates interesting conversations amongst the groups. An effective tool for increasing awareness of emotional intelligence.
– S. Stinton, GE Money