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Assertiveness
1 hour + debrief
4-12 (one or two groups of 4-6 per group)
£295.00
A thorough introduction to assertiveness at work. Raises awareness of assertive, non-assertive and aggressive behaviour, stimulates discussion - gives confidence.
Participants will learn:
- to recognise the differences between assertive, non-assertive and aggressive behaviours
- to understand reasons behind aggressive behaviour
- to discuss and agree the benefits of assertiveness
- to learn the language of assertive behaviour and practise it
- to recognise when is it appropriate to be assertive
- to improve assertive behaviour and self-esteem
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