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Introducing Change
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In the first stage participants, working individually, complete a Change Questionnaire. This is then discussed in plenary session with the Trainer to get prejudices and mistaken ideas out into the open. This focuses attention on change issues.
For the second stage participants form teams of three to six per team and receive a Briefing Sheet describing the task – that of Managers faced with making some necessary, organizational changes. Their job is to decide what the key factors and the best way of introducing the changes to their organisation.
They have one hour to plan and then they must present their ideas, either by summarizing their discussions and decisions, or by making a presentation as if to their employees.
Effective teams will demonstrate an empathy with their audience (their staff), identify ‘champions’ for support, plan their communications, ask for options, avoid going into ‘telling’ mode and will stress the benefits that the changes will bring.
- why people fear change
- how to plan for, and introduce, change
- the benefits of change
- the need to involve staff in proposed changes
- Issue Questionnaire to participants. Allow them time to fill these in and either lead a discussion on the issues raised or form teams (of 3-6) and let each team to go through the issues.
- Hand out Team Briefs and allow teams time to study the scenarion and prepare their presentations.
- Issue the Staff Survey after 30 minutes which gives teams additional information on what the ‘staff’ have to say about the forthcoming changes.
- Ask each team to present its findings and ideas either as a summary of their work or in the role of director addressing the employees.
- Lead a Debrief on the activity and the presentations. Discuss the key issues that should have emerged.
- Issue a handout summarizing the Key Points.
- Compare what happened in the activity with what typically happens within an organisation.
- (Optional) Ask teams to complete an Action Plan for introducing specific and real changes back at work.
C. Watson, University of YorkGreat way to illustrate many of the key themes associated with any large scale change initiative.
D. Page, Warner BrosNorthgate Games are easy to use and they have a wide range of products. They are extremely helpful whenever I contact them.
- BHS
- Cunningham Lindsey
- South Central Strategic Health Authority
- University of Northumbria
- Rexel UK
- Northampton Borough Council
- Lighthouse Wales
- Rio Tinto Alcan
- University of Leeds
- NCC Group Plc
- Trainer’s Notes
- CD-Rom (containing reprintable handouts)
- Team Briefs
- Change Questionnaire (pad)
- The Survey (pad)
- Key Points Handout (pad)
