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- Appraisal
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- Deadline 30 Minutes! - Team Performance
- 15 Teamwork Activities
- Houston, we have a problem - Teamwork and Cooperation
- Teamwork Challenge - Team Development
- The Pyramid Game - Teamwork
- Teamwork Challenge 2
- The Teamwork Cards - Team Behaviour
- The Bridge - Planning and Communication
- Top Team - Teamwork Activity
- Teamwork & Cooperation
- Time Management
People Management
1 hour + debrief
4-12 (one or two groups of 4-6 per group)
£295.00
Examines the underlying causes for difficult people and consider effective, coping strategies. Informs and empowers - and covers a lot of ground in a short time.
Participants will learn:
- to be more aware of the different types of “problem people”
- to identify what constitutes unreasonable behaviour
- how to deal with difficult people – for example, to focus on the behaviour, not the person; to stay calm and to control anger
- when to confront issues about unreasonable members of staff who are affecting efficiency and harmony at work
- what a manager’s role is in dealing with difficult people
1 hour + debrief
3-24 (up to four teams of 3-6 per team)
£395.00
A risk-free environment to practise responding to managing people issues - and hear the consequences!
Participants will learn:
- to establish facts and think before acting
- to avoid jumping to conclusions, making assumptions, being prejudiced
- not to act in haste, always allowing time for issues to be fully considered
- to communicate with staff and keep an ear to the ground (to be aware of potential problems before they arise)
- to be fair, rational and reasonable in their approach
- to develop empathy (look at things from another perspective)
- the importance of knowing current employment law and following correct grievance and disciplinary procedures
- to reach consensus on team decisions
30 minutes + debrief (each)
Any number or in groups of 3-4
£199.00
Newly updated, this popular, set of TEN mini case studies introduces 10 different supervisory and people management skills. Undoubtedly our 'best value' pack!
Participants will learn:
Basic management guidelines in TEN key areas:
Basic management guidelines in TEN key areas:
- Communicating with Staff
- Teamwork
- Managing Change
- Time Management
- Handling Stress
- Customer Care
- Setting Objectives
- Absenteeism
- Motivating Staff
- Performance Management
1 hour + debrief
3-24 (up to four teams of 3-6 per team)
£250.00
Provoke lots of discussion about what makes the perfect manager. An easy-to-use activity, an ideal start to any people management development programme.
Participants will learn:
- to establish the key attributes of effective managers, supervisors, team leaders
- to appreciate the concept of the 'whole' manager
- to reflect on their own strengths and weaknesses
- to pinpoint areas for performance improvement
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