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The TEN Harry Files - People Management
Duration: 30 minutes + debrief (each)
Participants: Any number or in groups of 3-4
Who: Staff at any level
PC required: None
Price:
£199.00
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Newly updated, this popular, set of TEN mini case studies introduces 10 different supervisory and people management skills. Undoubtedly our 'best value' pack!
All on one CD-Rom, you can easily run off new team materials every time you use the activities.
Address basic management skills through the actions of a third party - namely Harry - a manager who needs help! He might be attending a meeting, planning objectives, heading up a team, worrying about absentee figures - and lots more.
You have 30 minutes to find out about Harry - the situation, his performance, the consequences and what staff say - and share your ideas as a group. When you ‘have the picture', simply complete the task sheet on Harry's good points, bad points and what he should do to improve.
Great source for introducing peple managment topics to new managers, supervisors and team leaders. Very easy to facilitate and very good value.
All on one CD-Rom, you can easily run off new team materials every time you use the activities.
Address basic management skills through the actions of a third party - namely Harry - a manager who needs help! He might be attending a meeting, planning objectives, heading up a team, worrying about absentee figures - and lots more.
You have 30 minutes to find out about Harry - the situation, his performance, the consequences and what staff say - and share your ideas as a group. When you ‘have the picture', simply complete the task sheet on Harry's good points, bad points and what he should do to improve.
Great source for introducing peple managment topics to new managers, supervisors and team leaders. Very easy to facilitate and very good value.
Basic management guidelines in TEN key areas:
- Communicating with Staff
- Teamwork
- Managing Change
- Time Management
- Handling Stress
- Customer Care
- Setting Objectives
- Absenteeism
- Motivating Staff
- Performance Management
The TEN Harry Files are all very easy to run. They are supplied on one CD.
- Choose your topic and simply print off the participants' briefs - one for each group (or individual) - and hand them out.
- Allow groups 30 minutes to read about Harry.
- Teams then complete a Task Sheet on good points, bad points and areas for improvement.
- Lead a discussion on the key learning points.
Full guidance is provided in the Trainer’s Notes.
J. Timewell, GlaxoSmithKline
An excellent way to generate group discussion. Harry brought some fun as well as serious learning.
B. Murdoch, Scottish & Southern Energy
The Harry Files are a useful, generic idea which gives Trainers good scope to adapt to meet specific needs.
M. Johns, Regal Hotel Group
Excellent value! Good vehicle for icebreaking and awareness-raising. Sufficient to get teeth into without getting too bogged down in specifics and detail.
M. Holland, ASDA
Harry makes a useful short, sharp addition to our training resources.
A. Heber, NatWest Life AssuranceHarry successfully brings out key points. Well received and very useful for new managers.
- Cardiff County Council
- John Lewis
- Leeds Building Society
- Caterpillar UK
- Communities Scotland
- Hallmark Cards
- Debt Free Direct
- Wolverhampton CC
- Games Workshop
- Preston College
All TEN Harry Files are supplied on one CD. For each activity, there are:
- Trainer’s Notes (30pp)
- Team Briefs (easily reprinted from the CD)
- Task Sheets (easily reprinted from the CD)
- PowerPoints to introduce & debrief all TEN activities
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