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Problems! Problems!
Acquire a toolkit of problem-solving techniques with this fun, hands-on activity!
Ten problems and 60 minutes means teams have just six minutes per problem. They are a mixture of work-based issues and conventional conundrums that together highlight some key approaches to problem solving.
For each problem teams identify a specific problem solving approach or rule: lateral thinking, brainstorming, step-by-step logic and ‘fish-boning’ can all be used.
- Do teams assess the difficulty of each problem?
- Do they use special skills within the group?
- Do they have a strategy?
- Do they complete all ten problems?
And do they make the best use of the limited time? The lessons at the end – fully laid out in the Trainer’s Guide (along with all the solutions and explanations) - can all be related to what happens at work when problems arise.
Observer’s Forms and Team Assessment Forms provide for in-depth assessment of the problem solving competencies. Handouts on Key Points give participants something tangible to use for reference back at work.
Problems! Problems! provides a valuable opportunity to think about different theories of problem solving and put them to the test.
- to define a problem clearly before trying to solve it
- to use a structured approach
- to avoid making assumptions
- to utilise some common problem-solving techniques
- to be logical and objective
- Introduce the activity.
- Issue Team Briefs and Solutions Sheets.
- Allow 60 minutes for teams to try and accomplish their objective of solving all ten problems.
- Observe the teams in action. Observer’s Forms are included.
- Lead a Debrief on the issues raised and relate back to the workplace.
Trainer’s Notes provide full guidance.
P. Harlington, ANSA Business DevelopmentA very good catalyst to incorporate into existing problem-solving programmes.
D. Hopkins, KBR LtdA well constructed and presented exercise to develop team problem-solving skills in a fun and interesting way. Can be used flexibly to allow other learning skills such as teamworking and communication.
- BHS Ltd
- Fife Council
- Kettering General Hospital
- RIAS Insurance
- Scottish Prison Service College
- Warkwickshire County Council EBP
- Thornton Training
- NHS Scotalnd - The State Hospital
- DST Global Solutions Group
- Safety Net Associates
- Westfield Health
- Donovan Training
- FMG Support
- Loomis UK
- Lovell Partnership
- Trainer’s Notes
- Team Briefing Sheets
- Solutions Sheets
- Observers Forms
- Review Forms
- Handouts

