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Problems! Problems! - Problem Solving

New
Duration: 1 hour + debreif
Participants: 3-24 (1, 2, 3 or 4 teams of 3-6 per team)
Who: Staff at any level
PC required: none
Price: £350.00
Factsheet: Problems! Problems!  (click to download)
Problems! Problems! - Problem Solving

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Acquire a toolkit of problem-solving techniques with this fun, hands-on activity!

Ten problems and 60 minutes means teams have just six minutes per problem. They are a mixture of work-based issues and conventional conundrums that together highlight some key approaches to problem solving.

For each problem teams identify a specific problem solving approach or rule: lateral thinking, brainstorming, step-by-step logic and ‘fish-boning’ can all be used.

  • Do teams assess the difficulty of each problem?
  • Do they use special skills within the group?
  • Do they have a strategy?
  • Do they complete all ten problems?

And do they make the best use of the limited time? The lessons at the end – fully laid out in the Trainer’s Guide (along with all the solutions and explanations) - can all be related to what happens at work when problems arise.

Observer’s Forms and Team Assessment Forms provide  for in-depth assessment of the problem solving competencies. Handouts on Key Points give participants something tangible to use for reference back at work.

Problems! Problems! provides a valuable opportunity to think about different theories of problem solving and put them to the test.

  • to define a problem clearly before trying to solve it
  • to use a structured approach
  • to avoid making assumptions
  • to utilise some common problem-solving techniques
  • to be logical and objective
  1. Introduce the activity.
  2. Issue Team Briefs and Solutions Sheets.
  3. Allow 60 minutes for teams to try and accomplish their objective of solving all ten problems.
  4. Observe the teams in action. Observer’s Forms are included.
  5. Lead a Debrief on the issues raised and relate back to the workplace.

Trainer’s Notes provide full guidance.

S. Laing, QC Training InternationalExcellent experience.  Enjoyable, worthwhile exercise – and feedback from delegates was great.
P. Harlington, ANSA Business DevelopmentA very good catalyst to incorporate into existing problem-solving programmes.
M. Green, Team memberA very enjoyable way of looking at different kinds of problems and different approaches to solving them - and we did quite wewll.
Launch date 04-Jan-10.
To be updated 30-Jan-10.
  • Trainer’s Notes
  • Team Briefing Sheets
  • Solutions Sheets
  • Observers Forms
  • Review Forms
  • Handouts
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